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The new way at Raze the Roof.
Currently play sessions will last for 2 hours and admission needs to be booked in advance with the maximum number pre-booking being limited to 6.
On arrival please park your vehicle in our new car park to the right as the immediate front of the building will now be used for the new waiting area prior to admission.
We suggest arriving no more than 20 minutes before and no later than 10 minutes to be in readiness for your pre-booked session.
You and your family group can make your way to the marked waiting area clearly marked at the front of the building respecting social distancing while doing so. Should the weather be inclement please do wait inside your vehicle until a member of staff approaches to direct you to the building entrance.
A member of staff will call your group forward to register at reception. By virtue of the pre-booking your track and trace will already be in place. Once your booking is identified please move into the play area and take a table for your family.
The play frame is now set to operate as a One Way system.Parents and carers are encouraged to enter to assist children adhere to the one way system.
Children under 11 years of age are not required to wear a face mask. Parents and children over the age of 11, please bring and wear your face masks. Raze will have disposables should you forget or suffer a face mask failure at £1 each. Face masks have to be worn in the building at all times unless eating or drinking.
Eating and Drinking, the BLT Cafe is socially distanced for groups up to 6 and will be serving a selection of hot food and drink favourites. Orders are made at the counter, please have your table number. Once your meals are ready a staff member will call your table number for you to come and collect contact free. All of the food is served in fully compostable eco friendly hot containers along with knives and forks. Do checkout the BLT Cafe menu before arrival where you can both pre-order your meals before arriving for your play session as well as a home delivery service. Please dispose of your empty containers into the waste bins provided in the restaurant.
Toilets and baby changing facilities will be open with a hand washing station outside of each. The toilets are a social distancing zone, with limited numbers only allowed in at one time.
Both a 10 and 5 minute announcement will be made prior to your play session finishing to bring you and your family to be ready for a prompt departure. We thank you in advance ensuring a fast clean down and prep for the following play session.
Enjoy our new car park from September when Raze reopens. Around 23 lovely new spaces for your 4 wheeled friend to occupy.
Even if it gets busy there are still over flow space at Penryn Gym
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